Terms and Conditions

"Service" refers to the Fractall platform and all related services, features, and functionality.

"User", "you", or "your" refers to any individual or entity using our Service.

"We", "us", or "our" refers to Fractall and its affiliates.

"Content" refers to any data, text, images, videos, or other materials uploaded to or generated on our platform.

3.1 Registration: To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Age Requirements: You must be at least 13 years old to use our Service.

4.1 GDPR Compliance: We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We process personal data only for specified, explicit, and legitimate purposes.

4.2 Data Controller: Fractall acts as the data controller for personal data processed through our Service. We determine the purposes and means of processing your personal data.

4.3 Legal Basis for Processing: We process your personal data based on one or more of the following legal bases:

• Your consent (which you may withdraw at any time)
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests

4.4 Data We Collect: We collect and process the following categories of personal data:

• Identity data (name, date of birth, gender, nationality)
• Contact data (email address, phone number)
• Profile data (club affiliation, role, preferences)
• Usage data (how you interact with our Service)
• Technical data (IP address, browser type, device information)
• Performance data (athletic metrics, training data)

4.5 How We Use Your Data: We use your personal data to:

• Provide, maintain, and improve our Service
• Process your registration and manage your account
• Communicate with you about our Service
• Analyze usage patterns and optimize user experience
• Produce anonymized and aggregated statistical studies and insights that do not identify individual users or athletes
• Comply with legal obligations and enforce our policies
• Prevent fraud and ensure platform security

4.6 Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

4.7 Your Rights: Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

4.8 Data Security: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

4.9 International Data Transfers: Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers comply with GDPR through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

4.10 Data Breach Notification: In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by GDPR.

5.1 Ownership: You retain all rights to the content you upload to our Service. By uploading content, you grant us a limited license to use, store, and display that content solely to provide our Service to you.

5.2 Responsibility: You are solely responsible for the content you upload and the consequences of sharing it. You must ensure you have the necessary rights to upload and share any content.

5.3 Prohibited Content: You must not upload content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the Service or servers
• Use automated systems to access the Service without permission
• Impersonate any person or entity or misrepresent your affiliation
• Transmit viruses, malware, or other harmful code
• Collect or harvest personal information without consent

9.1 Fees: Certain features of our Service may require payment. By subscribing to a paid plan, you agree to pay all applicable fees as described at the time of purchase.

9.2 Billing: Subscription fees are billed in advance on a recurring basis (monthly or annually) and are non-refundable except as required by law.

9.3 Cancellation: You may cancel your subscription at any time. Upon cancellation, you will continue to have access until the end of your current billing period.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee the accuracy, completeness, or usefulness of any information on the Service and do not endorse any user content or third-party materials.

14.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Fractall is established, without regard to its conflict of law provisions.

14.2 Dispute Resolution: Any disputes arising from these Terms or your use of the Service shall be resolved through good faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration or resolved in the courts of the applicable jurisdiction.

If you have any questions about these Terms or wish to exercise your data protection rights, please contact us:

You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights under GDPR have been violated.

18.1 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18.2 Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

18.3 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fractall regarding the Service.

18.4 Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.